At Talespin, I created and led the Learning Experience Design team.
We focused on VR-based training, authoring tools, skills mobility platform, and ML / Generative AI R&D.
This cross-functional team comprised of game and learning designers, data scientists, narrative designers, 3D artists, subject matter experts, and UI/UX researchers and designers, each contributing unique insights to redefine learning. Together, we undertook an unprecedented study of VR-based soft-skills training with PwC, technical skills training with partners like Farmers Insurance, and spearheaded AI-driven research and development to expedite and enrich content creation.
We collaboratively developed a conversational learning authoring platform, enabling user-centric content creation. Our team's diverse expertise and cooperative approach have been instrumental in delivering impactful, award-winning learning experiences that serve our Fortune 500 clientele.
Immersive Learning Worlds
The Business Leader’s Guide to the Decentralized Workforce
“Where’d Everybody Go?” created in partnership with Pearson
30 Modules
Track 1: Applying Web3 to Business Strategy & Operations
Setup: Formerly a local success story in Levitt Heights known for forward thinking products, local clean energy startup Alternate Charge is struggling. The company faces mounting competition and pressure from investors to adopt new technology to improve operations and customer experience.
Challenge: Help Alternate Charge’s leadership team operationalize Web3 technology in order to improve their business strategy & operations, and ultimately win back the confidence of their investors, employees, & customers.
Track 2: Management Upskilling
Setup: Consumer marketplace app Biz-R Market needs to transform its workforce talent practices in order to deliver better customer experiences. Their leadership team has been struggling to help employees adapt to a hybrid workplace and to deliver on the desired people-first approach to business.
Challenge: Help the leaders at Biz-R Market improve their talent programs and company culture. Work with them to find solutions that support employee productivity, trust, and retention in a new hybrid work environment.
Track 3: Equity & Values in the Modern Workforce
Setup: Recipe Box Express has seen its fair share of business success as evident by rapid growth and scale. However, internal operations are a mess. Widespread worker dissatisfaction is clear as company culture and employee wellness issues are being voiced from every corner of the organization.
Challenge: Recipe Box Express needs to address significant company culture and employee wellness challenges. Partner with them to find solutions that promote workforce wellbeing and an equitable and inclusive workplace.
Track 4: Critical Thinking
Setup: Working on a shoestring budget, SchoolHouse Heroes has said yes to almost every opportunity that has come their way, resulting in the organization being in a precarious state.
Challenge: Work with SchoolHouse Heroes as they think critically about their situation and navigate some difficult financial decisions to keep the business afloat.
The LXD team designed dozens of learning modules but here are a few examples in addition to those listed above.
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Supportive Leadership
Learners will be able to identify when an employee might be experiencing mental health challenges outside of the workplace.
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Practicing Self-Awareness & Self-Regulation
Learners must effectively identify and manage their emotions in a meeting about a project that went awry.
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Conflict Resolution
Learners will learn how to de-escalate tension, maintain trust, and how to make next steps clear, actionable, and acceptable to all parties involved.
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Conflict and Compromise
Learners will be able to defuse a potentially tense conversation with a colleague who is emotionally elevated.
Soft-skills Authoring Tool
We designed a node-based ‘no-code’ authoring tool so non-technical learning designers can author and publish modules.
Training & Customer Enablement Course
We used Notion and the ‘quality matters framework’ to author and publish an online learning resource to enable new clients to quickly onboard themselves with a set of videos and step-by-step instruction on topics ranging from developing requirements documents to voice-over editing, and writing compelling branching narrative.
We prototyped and released an AI assistant to generate requirements documents for authors that helped cut the authoring time by nearly 40%.
